Noticeboard

IMPORTANT NOTICE

We have strongly considered the health and safety of patients and staff following the announcement of the relaxation of wearing face coverings and social distancing. Saltscar Surgery will continue to operate a policy where patients, staff and visitors will be required to wear a face covering and follow social distancing. The local area is currently seeing a large increase in Covid infections and considering we see well and unwell patients at the surgery, we do not feel it is safe to relax our health and safety procedures. We would appreciate your support in helping us to continue to offer safe care to all our patients and maintain the health and safety of our team. If you are visiting the practice and have no face mask, unless exempt, you will be asked to wear a mask. Patients declining to wear a face covering will be triaged on an individual basis. Many thanks for your continued support and cooperation. The Saltscar Team.

If you require a prescription please download the NHS App, or order via the practice prescription email address stccg.saltscarprescriptions@nhs.net​ or post your prescription slip through our letterbox. Don't enter the surgery to hand in your prescription slip.

Doctors and staff will be wearing scrubs and PPE  which will include face mask.
 
 All Prescriptions will be sent electronically to the chemist. NOT to be collected from the surgery

Test Results

The Doctor or nurse will inform you at the consultation when the results are expected to be back at the surgery.

Please contact the surgery on 01642 471388 after 14:00 Monday - Friday when the surgery is less busy. Certain results (e.g. pregnancy tests) will not be given over the telephone. You will have to attend in person to maintain confidentiality. Alternatively, if you pre-arrange a personal password at the time of the consultation, results may be given over the telephone.

In some circumstances the doctor or nurse may want to discuss the results with you. In this case a receptionist will contact you to book a telephone consultation to discuss the outcome and further actions.

In order to maintain confidentiality, results will be given only to patients themselves, or to parents in the case of a child.

Please be aware that our receptionists are not clinically trained and are therefore unable to offer any advice about your test result. If you have any concerns, please book a telephone consultation with a doctor or nurse.

For more information please see our leaflet -

Test Result Guide    

Patient Confidentiality Leaflet

 

 

 
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